Services to help you improve

It’s awesome to make a customer happy, but it is actually much more fun to help a customer continuously improve their training for more impact.

Training Improvement Customer Success Awesome support
Support heroes of aNewSpring

Let us help you become successful

Our support team makes sure that all your questions are answered, rapidly and factually. Our Customer Success Managers offer different services to make sure your aNewSpring implementation helps you reach your goals.

The aNewSpring Success Framework

A step by step roadmap to success

Becoming more successful as a training business with aNewSpring goes beyond just building a learning journey. From helping hundreds of customers of all shapes and sizes, we know which steps to take to get the most out of your blended training.

Check out our Success Framework

Check out our services

The aNewSpring Academy

To help you get the most out of our platform, we’ve put together several learning journeys in one place to teach you about features and functionalities: the aNewSpring Academy.

Login and begin learning

Content creation support

We know building content can be a lot of work. aNewSpring works with a wide set of partners that can build that content for you, directly in aNewSpring. Discover all our partners below or contact us.

Our partners

Instructional design advice

We are happy to help you with any didactic challenge. Together we make sure your learners experience impactful learning journeys. Looking for guidance or a good sparring partner?

Get in touch

At aNewSpring, we live Customer Success. We have helped thousands of customers to become successful with our product. Don’t worry, we've got your back.

Stefan van den TolChief Customer Officer, aNewSpring
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Apply your look and feel

Learning journeys should be visually attractive. Although you have a big set of tools to design beautiful learning journeys yourself, we can also create the design for you.

Let's talk about looks

A branded mobile app

Take our default mobile app one step further and publish it as your own. Offer your learners a fully branded version of our app, ready for them to download in the Apple Store or Google Play.

Get started with your own app
The Training Improvement Engineer Service

Support with course authoring & improvement

Following a consultative approach, the TIEngineer helps you:

✅ Build learning journeys with confidence

✅ Positively impact learning outcomes

Contact us to learn more

How does the Training Improvement Engineer help?

Do

Takes over from you and does it for you.

Coach

Partners to work together with you

Consult

Advises and recommends best practices

📍 Build professional quality training by shaping the learning design and course content

📍 Provide recommendations on the ideal learning design for your industry and business use-case

📍 Identify opportunities, patterns and challenges/problems to maximise the learning potential

📍 Transfer knowledge and ownership of the course and content on aNewSpring

Always there to help you

Awesome support

We take pride in offering awesome support to our customers. We are dedicated to offer personal, fast and factual support. Day in and day out.

Want to know more about our support team? Check out the support page.

Get to know our support team

Get to know us and our platform better

Experience why aNewSpring is more than just a learning platform.