Do it yourself, we’ll show you how.

One of the most important core values of aNewSpring is our focus on a win-win relationship. You will best understand the subject matter and the content which will be part of a learning journey. We offer the technology and help with using it the best way possible.

Every day, our Support Heroes and Customer Success Managers collaborate with customers on how the technology can help with what you’d like to achieve in the learning world.

We really like to help you. We think it’s just normal (and fun) that we help our customers to use our platform the best way they can. That’s why we offer everyone (both trainer and organisation version) continuous mail support and we have online walkthroughs, videos and a knowledge base that explain exactly how you can get the best out of the platform.

You can also ask us to help you with the onboarding; after that, you can also use phone support.

Success guaranteed

with the finest, fastest and most approachable
support in the world (in our opinion)

Whether you’re new to the learning world or an expert, aNewSpring helps you get the most out of the platform. The Customer Success Managers therefore guide you during the onboarding. You can also contact one of our certified partners for an implementation.

We take pride in offering awesome support to our customers. We are dedicated to offer personal, fast and factual support. Day in and day out.

What our customers say

Our team is focused on making sure you achieve what you set out to do. Together with our customers, we try to make aNewSpring work as well as possible to help with that. In the end, it’s all about making an impact on the participants.

‘It’s awesome to make a customer happy, but it is actually much more fun to make a customer really successful with our product.’

“aNewSpring delivers a great learning platform and they outperform on the support you expect in a B2B situation. Fast, friendly and always willing to help. I recommend the company to anyone looking for ways to enhance the learning experience for their students.”

Joan van de WeteringTrendminer

“The system is very intuitive; the front end as well as the back end. When I need help, I usually receive an answer from the helpdesk immediately, but always within 24 hours!”

Linda OranjeEfteling

“Working with A New Spring has been a pleasure! Their support team helped my organisation create engaging evaluation tools for our membership, which was easy to navigate for our users. Additionally, the reporting tools let us continuously monitor the success of our programs and address issues quickly”

Bryan Enberg