In general, there are no ‘plug and play’ solutions. It is very unlikely that one vendor can deliver a complete solution that solves all challenges at hand. It’s smarter to think in terms of an ‘ecosystem’ of solutions. That also means that new solutions and existing infrastructure need to be integrated, and it is important to check that at an early stage. It is also important that new learning technology fits within what users expect. They have their actual user experience via other digital platforms and tools, both at work and in their private lives, and expect a user experience at the same level from a learning technology solution.
Each organisation also has its own ‘logic’ when it comes to the use of technology. It’s important to understand when and how people like to use technology to get their work done. Try to understand that by analysing user data and use these insights. Also engage users to explore what works for them and use these insights to implement new learning technology.