With our who, what and where, we haven’t yet done anything about the actual design. Yet, making something, producing something concrete, is really great. Luckily, the next layer of our golden circle is ‘how’. With all the information you’ve found, with all the empathy you have pitched into the battle, with all the insights into who, what and where, you can now work out how you can best support the end user with an effective learning intervention or even a learning journey. You will understand that for the application of the golden circle for the design of learning, you will need more than just empathy. You’ll also need patience. And a healthy pinch of self-belief.
Hungry for more? Here's the Starting with who blog post based on my presentation at Learning Technologies.