Armed with a ton of knowledge of our own platform – as well as a keen understanding of settings within other platforms (we have some real tech-lovers in our team) – the aNewSpring team was able to aptly support the migration process.
The real challenge wasn’t necessarily the migration itself but the preparation needed to kickstart the process. CIEH first needed to get a grasp of the structure of the old system and subsequently inform all of their customers about the migration itself.
When it came down to the structure, things weren’t straightforward. They’d anticipated three layers and around 200 companies to be involved. But due to several reseller points, the platform turned out to have over seven layers containing over 1,500 companies involved.
These unexpected numbers made it a lot trickier to move the content and inform everyone involved. This was especially because CIEH had to deal with a number of users without any contact information, who could not be notified of the changes in usage. Eventually, with a lot of manual digging, their entire portfolio was moved to the aNewSpring platform. An updated structure was also put in place to prevent any misunderstandings from happening in the future.
Within a span of just six weeks, the CIEH team completed the migration. Afterwards, they began looking at ways of using aNewSpring to improve their courses, like making courses adapt based on the learner’s performance.
Ultimately, the migration to our platform has offered more than just a refreshing look and feel of their content. It allowed them to open up to new ideas around online learning, and made it easier to add courses or build new environments in the future.