During the wrap-up round, the panellists gave their final reflections.
Time. Jackie Barefield shared insights on how the element of time can play a part in learning from mistakes. Sometimes, people need to ‘digest’ the mistake or failure, the consequences and their responsibilities before they are open to extracting the learning.
Courage. People need some courage to learn from mistakes. It is Don Taylor’s wish that as many people as possible have the courage to do so.
Questions. If you want to help people learn from mistakes via reflection, asking the right questions can be very helpful. The ‘five whys’ approach was mentioned as an Example. It involves asking five times ‘why’ to drill down to the core of a subject.
The audience is the most important set of people during the fishbowl session so the last reflection was for the audience. Rachel Orchard explained the importance of having ‘skin in the game’. If people have skin in the game, they are engaged in work in a way that success or failure affects them personally, which gives clarity around responsibilities and is a direct feedback mechanism, again crucial for learning.
So, referring back to you now, dear reader: what did you learn recently from a failure or mistake and how can you benefit from that in the future? Share it on Twitter (@gerdriesen) or below this LinkedIn post.