Every day, our Support Heroes and Customer Success Managers collaborate with customers on how the technology can help with what you’d like to achieve in the learning world.
We really like to help you. We think it’s just normal (and fun) that we help our customers to use our platform the best way they can. That’s why we offer everyone (both trainer and organisation version) continuous mail support and we have online walkthroughs, videos and a knowledge base that explain exactly how you can get the best out of the platform.
You can also ask us to help you with the onboarding; after that, you can also use phone support.