“Everyone starts with a personal intake with the trainer, so they already know the trainer and have thought about what they want to learn. This way, the trainer gets to know the needs and learning requirements of a participant.
We also call the aNewSpring platform the cockpit. That’s where you do everything: you start there, arrange your intake, create your 360-degree feedback questionnaire there, contact the trainer and you find all the information you need there. The participant prepares themselves here and then meets with the other participants and the trainer in the virtual classroom.
A live training course in the virtual classroom never lasts longer than an hour and a half, and there is interaction every five minutes. This happens, for example, by handing out post-its, a poll, giving someone a turn or by breaking into break-out rooms. This keeps people sharp and involved. After that hour and a half, they have a break to do assignments independently and to get away from the screen for a while. Then there is another virtual classroom.
After the lunch break, there are personal development sessions. The group – with a maximum of eight participants – splits up. There, they practice in groups of no more than four with personal case histories, along with an actor and/or trainer. We often hear that working with cases has such an impact. There is a lot of room for personal attention, also online.”