An emergency response learning journey in sign language

“In collaboration with nursing home De Gelderhorst, G4S has adapted an existing learning journey into a bilingual training.” The learning journey is now also available for the deaf and hard of hearing.

This learning journey was nominated for the aNewSpring Awards 2021.

Learning Method Online learning Training Type Skills training Industry Trainers, Training company

The learning journey:
Transformed and available in sign language, the main language of many deaf people.

About G4S:

G4S develops safety trainings for businesses. Especially for emergency response, first aid and VCA, G4S is the place to go.

Learning is for everyone

We believe that learning should be accessible to everyone, including hard of hearing and deaf people. G4S agrees and they have adapted a current learning journey so that it is also available in the main language of this group people.

In collaboration with nursing home De Gelderhorst and aNewSpring, the learning journey – based on the Emergency Response training program – is available with a deaf interpreter.

Videos with a deaf interpreter

Many videos have been added that are supported by a deaf interpreter. The learning journey starts with an ‘Imagine’ scenario for each topic. Then a piece of theory is given about how to recognise an injury or illness and what help you should offer. The theory is interspersed with various questions and videos. The interpreter and the trainer work closely together to convey the material as clearly as possible.

“Emergency response is important for every organisation, even if the Dutch language is not the main language.”
Henk Altena, Business Unit Manager G4S Training & Safety

Ambition to innovate

It is a great development that a learning journey in aNewSpring is being opened up to the deaf and hard of hearing. This contributes to equality between participants, one of the core values ​​of De Gelderhorst. This development has already helped 100 participants and hopefully many more will follow!

Learning journey review

All nominees of the aNewSpring Awards 2021 have been assessed during the process by a full professional jury consisting of:

Stella Collins – CLO and co-founder, Stellar labs
Website | LinkedIn

Michael Strawbridge – Global Head of Content, The LPI
Website | LinkedIn

Nicole van de Ven-Smeelen – Winner of the 2020 aNewSpring Awards, HBtraining
Website | LinkedIn

Ger Driesen – Learning Innovation Leader, aNewSpring
Blog | LinkedIn

Each learning journey was assessed on:
didactics, innovation, participant experience and overall impact.



Participant experience

Overal impact

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