Though refreshing your portfolio and starting to use a new platform that provides more opportunities to engage learners and tailored courses, has a more favourable cost structure and is technologically more advanced, it isn’t as easy as you might want it to be. It takes time and a lot of effort to prepare for migrating from one platform to the other. You have to understand the old system, inform all your clients and, above all, make sure your content can be moved without losing any data.
According to Stephen Joyce, Programme Manager at CIEH, the hardest part for them was retracing and understanding all the layers of their old system. They had estimated that around 200 companies were using their content, divided into about three layers within the platform. This couldn’t have been further from the truth, as they discovered up to seven layers within their platform and over 1,500 companies due to several resellers.
These unexpected numbers made it a lot trickier to move the content and inform everyone involved. This was especially because CIEH also had to deal with a number of users without any contact information who could not be notified of the changes in usage. However, they did manage to do what they wanted: their complete portfolio has been moved to aNewSpring. It even has an updated structure to prevent any misunderstandings from happening in the future.