Let’s assume that in a concrete project with a client, you did a good analysis and found that a lack of certain knowledge and skills plays an important role in (not) being compliant. Or sometimes, it is just a requirement set by a regulating body. ‘You should train your people on topic X for minimal Y hours to be compliant’ (Period. No discussion). In both cases, some kind of learning or training is the way to go. Of course, you want your training to be effective (deliver results). That can be done in different ways. As a training provider, you not only want to delight your client by delivering the best results in the least amount of time needed, but you also want to be efficient (when you achieve this, your customer is content and will likely result in recurring training business).
The best way to reach both effectiveness and efficiency is by personalising the learning approach. If you could deliver a scalable ‘one-size-fits-one’ approach to create a personal learning path per participant, that would be great. That would be the way to go to create maximum effectivity and maximum efficiency based on each learner’s unique characteristics. Did you know you can? You can if you use the right technologies to do so. There are a few good ones out there today.
Are you concerned they are too new and not yet been proven? Fair point. Our platform, which personalised training content, has been available since 2009 — that’s 10+ years! I hope that gives you some peace of mind that it’s a proven technology. What really should give you peace of mind is the results that you can attain via the smart use of technology. In one of our well-documented client cases, a reduction of almost 60% of the time needed to complete compliance training was measured with the same effectiveness. That saves a lot of time and money, making your clients happy! So now it’s up to you, the value-creating training provider. When and how will you surprise your clients with these kinds of savings by the smart use of technology in compliance training?